b. Hughes Bridal Formal

first off- the first and only place I looked for my dress. Loved my dress when it is all said and done. Allison was great and super helpful. Karen was excited and was involved in my dress selection process. A few months go by- my dress is in, I need to get my dress altered. The alteration lady's shop is like 110 degrees, air conditioner not working. It was close to closing time for B hughes. I come back down to the shop, I can tell they are annoyed that I'm in the showroom. I didn't get that warm and fuzzy feeling that I once had with them, I feel like they forget who you are. Overall, I wouldn't recommend going there. My dress was pretty, but expensive considering what it was. The customer service for the sale was great, not so much after that.

I loved my dress. They kept me updated on the status. We did have to have some of the groomsman have last minute changes because their tuxes didn't fit But overall good.

I had a horrible experience with b. Hughes, despite the fact that they are supposed to be the best in Nashville. Although Allison and the store's owner did work to make the situation right, I was still astonished at how many things went wrong. One year before my wedding, I purchased a beautiful dress from b. Hughes. 6 months later, after calling to check on the status of the dress, my mother was informed that they had forgotten to order my dress. They rush ordered it at that time, and assured us that everything would be perfect. However, once the dress finally arrived, we had an awful experience with the lady they recommend to do alterations. At 8pm the night before my bridal portraits, I was in their store crying because my dress fit horribly (it was about 6 sizes too big, despite my already having had one fitting and alteration) and the seamstress had also messed up the seams and the stitches. That same day, TWO WEEKS before my wedding, I was at another bridal shop in Nashville trying on dresses to buy off the rack due to concern that my dress from b. Hughes could not be fixed in time. B. Hughes told us that "things like this hardly ever happen to us," but that doesn't matter when it's YOUR wedding and YOU'RE the one being affected! Particularly when I purchased the dress literally one year prior to the wedding date. In the end, b. Hughes was able to get the dress fixed and fitted in time for my wedding, and the owner hand- delivered it to the church on the wedding day. I guess you could say "All's well that ends well," but the stress and drama surrounding this dress was certainly not what I had anticipated when purchasing a bridal gown from such a well-renowned store. Furthermore, b. Hughes never offered to pay for, or even discount, the dress despite all of the difficulties. My dress was fabulous in the end, but I would never recommend b. Hughes to anyone. I had a horrible, although seemingly uniquely bad, experience. Don't take the chance. What kind of bridal shop FORGETS to order a fully-paid bridal gown for 6 months?!? And then messes it up after promising it would be "perfect" in time for bridal portraits?

By far the best selection in Nashville. Gorgeous gowns with superior service. Allison and Karen are amazing!

Very easy to work with and understanding if there are any problems.

Wow, I can't say enough wonderful things about B Hughes and Allison Newby. My daughter's wedding is in April 2011. She had been to Arkansas and tried on dresses but nothing seemed to give her that warm and fuzzy this is it bride feeling. As soon as we walked in to B Hughes we knew this was the shop for us. The store is very inviting and has a very warm atmosphere. We were surrounded with beautiful couture gowns. B Hughes carries only couture. They also have a wonderful bridemaid department upstairs. Allison was so helpful and knowledgable about different styles and what fits the body the best. My daughter narrowed her search down to two dresses and finally decided on a beautiful Vera Wang gown with a rhinestone sash. It is gorgeous. It brought our party to tears. If you want to feel special and be pampered for your special day please try B Hughes. You won't be dissappointed.Phyllis BroachMother of the Bride

The ring my husband got for me was from b. Hughes Bridal Formal , and it was a complete surprise. I didn't know he ordered it, but he told me afterwards. From the ring itself, I would have to say that it is a very beautiful and classy ring, looks very high quality.

Allison was great. I had a very short time line to find a dress. She showed me everything that was available and checked on line for other options. My dress came in on time and she put me in touch with a great alterations lady. Made the wedding happen!

B. Hughes was wonderful! The staff were so helpful and kind and the dresses were all gorgeous and clean!! There was no rush; my mother, sister and I felt welcome and taken care of in their lovely show room. The dresses were well maintained and beautiful- they helped fit the dresses to me so I'd have a good idea as to what they'd look like in my size. The Ramona Kaveza dress that I chose arrived on time and fit me beautifully. Overall, my experience was all I wanted and more! Thank you!

I had a wonderful experience working with B. Hughes. B. Hughes has a spectacular selection of designer gowns and the prices are reasonable. I planned my wedding from out-of-town and the women at B. Hughes were always flexible in scheduling my fittings and promptly responded to all of my phone calls. I would highly recommend B. Hughes!

Did not purchase my dress here but used thier alternations and loved it!