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Arzelle's

Services:

Dress & Attire

Phone: (615) 327-1020 
2926 West End Ave. , Nashville, TN 37203
 
Overall Rating
4.6 out of 5.0
Quality of Service:
4.7/5.0
Responsiveness:
4.6/5.0
Professionalism:
4.7/5.0
Value for Cost:
4.4/5.0
Flexibility:
4.6/5.0
 
13 Total Reviews
 
racheljo68
Wedding: 6/19/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had the best time searching and finding my gown here at Arzelle's. Not only is the owner the nicest person, but the quality and selection here is top notch. The store is GORGEOUS and you feel special like you're the only one they are serving. I loved my time working with Arzelle's. I came here after a very disappointing time with another local bridal store (BR) where I felt really awful when I left - and at Arzelle's I felt like a total princess from the customer service and the wonderful care I recieved. I love them all!
vingram
Wedding: 6/12/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
If you're the type of bride that refuses to set foot in a David's Bridal (they're horrible in my opinion - who wants to purchase a crappy dress from a chain that also sells prom dresses?) then Arzelle's is the right store for you.There are a lot of other reviews on Arzelle's as it is somewhat of a Nashville institution. The reason for all the reviews is that it's a top quality bridal shop and you won't get as high a level of service elsewhere (especially DB). Also, please keep in mind that although Arzelle's is slightly higher-end they will work with all budgets no matter how large or small. It's Nashville's small version of a Kleinfield's.I had a decent amount to spend on my dress, but I was not top end by any means. The owner of the shop is the sweetest person. She was so patient with me and was gracious even though I tried on over a dozen dresses (a few I tried on just because I remembered them from 27 Dresses and wanted to see what I looked like in them). When I found THE dress for me the owner commented on the ribbon at the waist. She said she knew of something that worked better and added it to the order without any additional charges. Sure enough, when my dress came in I had the upgraded ribbon without any worries.She also found veils that matched my dress perfectly. I didn't exactly know if I wanted a veil or not at the time so I appreciated her showing me a few different things. I ended up going with a headpiece instead of a veil, but very much appreciated her efforts.The alterations person that works on site is also a very special person. She did a great job fitting my dress and was also very gracious when I had her take a bunch of extra pictures of me at each fitting.These ladies know and understand that your wedding is your one big moment to shine and be girly. It's wonderful that they get this and are so accomodating.Finally, I received a discount on my dress because I purchased it in December for a June wedding. Apparently the busy season for the wedding dress industry is January/February/March, so if you purchase before that time you may also receive a nice discount!
Tyson
Wedding: 11/25/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They were so excited and helpful to help with my special day.They were very good about working around.I felt like they would haven done anything to make my day perfect.
Elizabeth
Wedding: 9/26/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Everyone at Arzelle's was so great to work with. They were always so helpful and knowledgeable! I actually got a one-of-a-kind wedding dress that was a custom order and I LOVED it! My bridesmaids' dresses were also from Arzelle's and they were so beautiful. I would highly recommend visiting Arzelle's for your wedding attire needs!
NWL
Wedding: 10/28/06
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Arzelles was such a pleasure to work with. Bonnie and her staff made my wedding dress dreams come true. They took an idea I had and made it a reality. My dress was timeless and beautiful.
Louise8870
Wedding: 10/11/09
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
I struggled to find a dress. I had been to every shop in Nashville (some more than once) and had probably tried on over 100 dresses. I kid you not. I had avoided Arzelle's as I thought it was going to be too pricey for me. I called, made a later afternoon appointment and told the woman to pull every dress she had under $1000. None of them worked. The saleswoman suggested that I try on dress types I had been avoiding (mermaid, ruched, drop-waist, halter, etc) and to NOT look at the price tag. She said that even if I tried something on I couldn't afford, that maybe I might find the style I needed. I took her advice. I found the dress: drop waist and ruched with straps and not one bit of lace or beading (another aspect I was addicted to). I held my breath as she pulled the price tag out of my armpit - $1350. I felt that an additional $350 over budget it was totally worth the dress of my dreams. One note of the dress. It was a Mikaella. It came with a standard bustle. It was a loop with a button. I completely ripped the bustle out before the end of the night. I was OK as I had finished dancing and put the train loop around my wrist when I walked. This made me feel a bit princess-like, so it was fine. I suggest adding a back-up bustle to factory made bustles. My 2 cents. Love Arzelle's!
Karen
Wedding: 9/6/08
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
I found the most beautiful gown in Brides and called Arzelle's to find out if they could order it or had it. Luckily they had it in stock...we made a date go the next day and I was totally amazed it looked exactly like I had hoped it would. I think Arzelle's has some of the best service and they go the extra mile to help you find what you want. I was lucky because the first drss I wanted and tried on, was the dress I ended up purchasing! I had to try on others but stayed with my original pick. I felt like a princess. I totally recommend Arzelle's for all your bridal gowns and their service is impeccable.
sefutlaw
Wedding: 8/11/07
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I purchased my wedding dress at Arzelles after shopping at 11 stores in 4 cities! I highly recommend Arzelles. They have beautiful wedding gowns, bridesmaids gowns, tuxedos, and mothers dresses. Everyone in our wedding party got their attire there, and they are great!
LeeAnnsMom
Wedding: 8/1/09
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Great service. Reasonable alteration fee.
JKP
Wedding: 10/4/08
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
I had a great experience at Arzelle's. They were very helpful and not pushy. They made me feel very welcome and let me try on as many dresses as I wanted. When it came time to make my purchase they did not try to push me toward a more expensive dress. The vendor messed up my vail and they were very quick to get it handled. I highly recommend Arzelle's. I am very happy that I got my dress there.
Bride93007
Wedding: 9/30/07
4.2 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
4.0/5.0
The service was wonderful. The girls helped me customize my dress by changing the neckline. The seamstress did a wonderful job of turning my strapless dress into a halter. It looked beautiful.
Courtney
Wedding: 9/19/09
3.2 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
3.5/5.0
Professionalism:
3.5/5.0
Value for Cost:
3.0/5.0
Flexibility:
3.0/5.0
We rented all of the tuxedos from Arzelle's. They were very helpful in the process of choosing the tuxedo, but they are a little on the pricey side. A couple of the tuxes came in and did not fit, but Arzelle's remedied that quickly.
Dorian
Wedding: 11/15/08
3.2 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
3.0/5.0
I felt the most impressed by the alterations person who gave me the best service.
 
 
Find Arzelle's reviews from newlyweds in Nashville that used Arzelle's for wedding Dress & Attire services.